Ombee Mobile Support
Need help? Start here.
Covered by Ombee Club
Every Ombee plan includes free Ombee Club membership — earn scholarship points each month, unlock members-only deals, and put up to 2 points toward your mortgage. No extra cost, no contracts.
Learn moreBring your phone to Ombee
Most phones just work on Ombee. Check your device in minutes, keep your current number, and activate with a free eSIM — our team can walk you through every step.
Check your phoneMore to explore
Ombee how-to videos
Short, friendly walkthroughs for activation, eSIM setup, and getting the most from your rewards.
Watch videosCommunity & guides
Browse step-by-step guides and answers from the Ombee community and our support team.
Explore guidesBeware of phishing texts
Ombee will never ask for your password or a verification code by text. If a message looks suspicious, don't tap the link.
Learn how to stay safeAvoid gift card scams
Ombee never accepts gift cards as payment. If someone asks you to pay your bill with gift cards, it's a scam.
Learn moreStill need help? Contact us
Call (833) 877-2095 (Mon–Fri, 8am–8pm ET), email support@ombeemobile.com, or send a message below.